Policy and Procedure Updates Related to COVID-19 Safety

Posted by on Mar 9, 2021 in On My Soapbox | 0 comments

While COVID-19 is still present in our community, our massage practice will operate with these changes to standard policies and procedures to protect staff and client safety.

No Walk-In Appointments: At this time, this practice will not accept walk-in appointments. Please call ahead to make an appointment.

Late Cancellations: We will wave the late cancelation policy for anyone who develops a fever or symptoms of illness. Please call to let us know you feel unwell and we will cancel your appointment without charging you a fee.

Client Guests: At this time, we will not allow client guests to wait for clients in the reception area or in session rooms. In the event the guest is a legal guardian of the client an exception is made.

Pre-Session Screening: Please expect a phone call or email health screening 24 hours before your massage appointment. We will ask:

  • Have you experienced any cold or flu-like symptoms in the last 14 days or has a health professional asked you to self-isolate in the last 14 days?
  • Have you been in close contact with someone experiencing cold or flu-like symptoms or have you cared for someone testing positive for COVID-19 in the last 14 days?
  • Have you been tested for COVID-19 in the last 14 days and if yes, what was the result?

Arrival Procedure: When you arrive at our facility we will follow a strict protocol to ensure your safety and the safety of our staff:

  • Please wait in your car.
  • We will send you a text message or call you when we are ready for you to come in.
  • We will greet you at the door and take your temperature with a no-touch thermal temperature reader to make sure you don’t have a fever.
  • We will ask if you have any symptoms of illness including a cough or digestive issues. If you have a fever or symptoms of illness we will reschedule your massage session to a later date.
  • We will ensure that you have a proper facemask and ask you to clean your hands with an alcohol-based hand sanitizer. Should you not have a proper facemask, we will provide one.

We will escort you to the session room for your massage session.

While COVID-19 is present in the community we will focus conversation on communication necessary for ensuring a comfortable and safe massage.

If you develop symptoms of illness or test positive for COVID-19 within two weeks of your massage session, please call us immediately.

Thank you for your cooperation and consideration of everyone who uses the studio.

Read More

Closed for COVID-19 Safety

Posted by on Apr 27, 2020 in On My Soapbox | 0 comments

In my 17-year massage therapy career, nothing has happened like COVID-19. I’m sure you feel the same shock waves I feel. It’s disconcerting and upsetting for all of us.

In the midst of all this uncertainty, there’s one thing I know for sure. It’s currently unsafe to give or receive massage as long as there are social/physical distancing requirements. Together, we spend 60-90 minutes completely within a 6-foot radius. That puts therapists, clients, their families, and anyone else who enters the massage room at varying degrees of risk.

 Right now, the distance requirements come from several sources:

  • Pennsylvania Department of Health
  • U.S. Federal Government
  • Centers for Disease Control (CDC)
  • Occupational Safety & Health Administration (OSHA)
  • World Health Organization (WHO)

I am developing plans for resuming operations in the future. But that still time looks quite distant. It’s also very much out of my control. Rather, the virus is the primary driver, along with the government agencies mentioned above.

Right now, my information sources are also various massage therapy organizations and experts. All of them are saying it is way too soon to consider opening. The safety risks are too great for everyone involved. Ethically, massage therapists agree to “do no harm.” Opening too soon is the opposite of this principle.

The organizations are developing recommended protocols. They all currently depend on readily available personal protective equipment (PPE) and hospital-grade cleaning solutions. When these are no longer needed for primarily hospital and medical settings, massage therapy will begin to move towards opening.

The timelines look daunting for both clients and therapists. You need our hands, and we want to offer the help we can give. But life and health come first.

With all of these factors in mind, I guesstimate it will be six months before I can ethically and safely begin to see clients again. Because financial realities don’t include long-term rent with no income, I will move out of my Rohrerstown Road location by June 1. 

But I am not stopping my practice; just going on an extended pause. I am conserving money so I can reopen when it is safe. Even though I have no idea where, I know I’ll find a spot for us to meet again.

Read More
Visit Us On FacebookVisit Us On TwitterVisit Us On LinkedinVisit Us On Pinterest